Last Updated: 25 October 2026
We respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit an enquiry, request a cleaning quotation, or communicate with us about our services.
Our cleaning services include apartment cleaning, villa cleaning, kitchen cleaning, balcony cleaning, bathroom cleaning, sofa cleaning, curtain cleaning, and mattress cleaning across selected areas of Dubai, Sharjah, and Ajman.
By using our website, you acknowledge the data practices described in this Privacy Policy.
We may collect personal information that you voluntarily provide when contacting us or requesting a quotation.
This may include:
Full name
Email address
Phone or WhatsApp number
Property location and service address
Type of cleaning service required
Property type and approximate size
Preferred cleaning date
Additional cleaning instructions
Photographs or other information submitted with your enquiry
We may also collect limited technical information, such as browser type, device information, pages visited, and website usage data, where supported by our website configuration.
We use personal information for legitimate business and service-related purposes, including:
Responding to customer questions and enquiries
Preparing cleaning service quotations
Confirming service availability
Arranging and managing cleaning appointments
Communicating about scheduled services
Handling customer feedback, concerns, or complaints
Improving website functionality and customer experience
Maintaining necessary business records
Complying with applicable legal obligations
We do not use your information for unrelated promotional communications without an appropriate legal basis or permission.
When you complete a contact form or request a quotation through our website, we collect the information necessary to understand and respond to your enquiry.
The information you provide may be used to discuss your cleaning requirements, confirm your service location, and prepare a quotation.
Submitting a quotation request does not automatically confirm a cleaning appointment.
Our website may use cookies and similar technologies to support essential functionality, remember preferences, improve performance, and understand website usage.
Where optional analytics or marketing cookies are used, we will provide appropriate information and obtain consent where required.
You can control certain cookies through your browser settings. Disabling some cookies may affect website functionality.
We do not sell your personal information.
Where necessary, information may be shared with authorised personnel or service providers who assist with enquiries, scheduling, website hosting, communications, or service delivery.
We may also disclose information where required by applicable law or a lawful request from an authorised authority.
Any sharing of personal information will be limited to appropriate business or legal purposes.
We take reasonable technical and organisational measures to help protect personal information against unauthorised access, misuse, loss, alteration, or disclosure.
However, no website, electronic communication, or data storage system can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, resolve enquiries, maintain required business records, or comply with legal obligations.
When information is no longer needed, we take appropriate steps to delete or securely dispose of it.
Depending on applicable law, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of personal information in certain circumstances
Request restrictions on certain processing activities
Withdraw consent where processing relies on consent
Object to certain uses of your information
To make a privacy-related request, please contact us using the contact details published on our website.
Some requests may be subject to legal requirements or exceptions.
Our website may include links to third-party services, such as WhatsApp, social media platforms, or external websites.
These services operate under their own privacy policies. We encourage visitors to review those policies before sharing personal information.
Our website and cleaning services are intended for adults arranging residential cleaning services.
We do not knowingly collect personal information directly from children for marketing or service-booking purposes.
We may update this Privacy Policy to reflect changes in our website, services, business operations, or legal requirements.
Any updates will be published on this page with a revised effective date.
If you have any questions about this Privacy Policy or how your information is handled, please contact us through our website’s Contact Us page.
Service Coverage: Selected areas of Dubai, Sharjah, and Ajman, United Arab Emirates.